Responsive support

Our customers come to rely on their solutions and rely on us to resolve any issues, so they can keep focused on their business. As an Exchequer customer you'll benefit from support that is ...

 Direct - you speak directly to a product expert who can help, with over 80% of Support personnel with more than 10 years product knowledge

 Proactive - you can leave it to us to get to the root of the problem using remote diagnostics and software

 Local - all our specialists are based in Ireland, with no overseas call centres

 Pre-emptive - we identify emerging trends that indicate an underlying issue

 Professional - all calls are tracked and monitored through our in-house CRM software


Opening Hours

Our support department operate Mon – Fri, 9am – 5pm every day. You can contact us by phone + 353 1 450 6820 or email the team at support@exchequer.ie

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What our clients say

"Finol invested in Exchequer software over 5 years ago, and Exchequer continues to grow and adapt to our unique and ever changing business requirements. The extended functionality allows us to use Exchequer software as a central hub for the majority of our business software requirements."

Finol Oils, Dublin 12

"With the live OLE links to Excel we have cut our inputting time at month end by up to 60% and enabled accurate and timely cost centre and departmental end-user reports at complex project/donor levels for our management team and donors."

Focus Ireland, Dublin

"Exchequer Software provides us with everything we need for our Accounting purposes. We have now decided to expand our use of the software. We are developing an e-commerce website hand in hand with Exchequer. This has been a smooth process so far and everything is exactly as explained at our initial meeting. Excellent... first class service!"

Enchanté Ltd, Co. Down