Retaining an existing customer costs less than winning new business. ProspectSoft customer relationship management lets you take a holistic view of your customers, prospects and suppliers and capitalise on your investment of time and energy in building relationships. Providing you with a centralised 360° view of all interactions conducted through multiple channels, including mail, telephone, email, SMS, in person, and over the web.
Each record holds all the information your teams will need – from notes and contact details to quotes and opportunities. This insight is shared securely across your business to turn prospects into customers, boost retention rates and build strong trading relationships. You eliminate the inaccuracies, duplication and oversights that inevitably occur when 'hand-carrying' data from one solution to another.
Empower your teams to deliver seamless service
In the office, on a customer’s site or on the road, your teams have access to everything your organisation knows about the customer and your business ...