Accounting Software Support Technician
We are seeking a new team member for our expanding dedicated Support department. We are looking for a candidate with product knowledge or from within the mid range, to high end accounting software support role with talents and experiences, as below, to become a key member of our team:
Qualifications:
- Accounting qualifications beneficial but not essential
- Networking qualifications beneficial but not essential:
- SQL qualifications beneficial but not essential:
Experience:
- Preferably at least 2-3 years within a similar mid range to high end Accounting Software support role
- Experience of diagnosing software and user support issues and following through to completion.
- Familiarity with troubleshooting PC and Network related issues. Ability to accomplish “light” network support and work with the client to configure Network settings/rights etc..
- Experience in data reporting or extraction using Reporting tools, Crystal Reports, Microsoft Access, ODBC etc..
- Experience in Microsoft Excel
- Experience of Supporting clients in different industries eg: distribution, financial, service, construction, manufacturing etc..
- Accounting Software Product knowledge beneficial.
- Experience in Supporting Retail and CRM applications is advantageous
- Experience in Supporting and/or implementing SQL based Accounting /Business systems a distinct advantage
Key Attributes;
- Ability to work on one’s own ability.
- Inquisitive mind and ability to assemble and diagnose the intricacies of troubleshooting, problem replication and testing for users in a variety of industries.
- Confident, polite with a good telephone manner
- Excellent written and spoken English
- Ability to work well with others in a close knit department and liaise with other department members.
- Ability to converse with clients at all levels from Government departments to SME organisations,
Exclusions
Please note we are not seeking applications from pure IT, Network, Microsoft or Programming personnel without the specific Accounting Support experience.
Remuneration:
Attractive salary commensurate with knowledge and experience, Plus other benefits, see below
Other benefits:
Company pension scheme entitlement
21 days holiday
Office hours 9am to 5pm
How to Apply:
Curriculum Vitae's accepted through jobs.ie or
Post to
Eoin McHugh
Exchequer Software
F6 Riverview Business Park
Nangor Road
Dublin 12
(Please mark as confidential)
Fax to 01 450 6026
Agency assistance will be welcomed by email only - no phone calls please
Please send CV's to info@exchequer.ie
_______________________________________________________________________________________
Sales Administrator
The ideal Sales Administrator will be conscientious and hard working with good organisational skills. The ability to work well within a team and multitask is also key.
Sales Administrator Duties
- Prepare reports, sales brochures, price lists, discount offers and other sale documents.
- Work with the marketing department and assist with data entry, data cleansing, mail and e-shot campaigns
- Work with internal CRM system, keep all leads updated and create reports.
- Assist with the streamlining and perfecting of our sales procedures, using experience gained from previous roles
- Send emails, faxes and newsletters to prospects and customers.
- Assist with preparation of quotations, proposals and tender documents.
- Send quotations and proposals to prospects.
- PA duties for the Commercial Director, managing diaries and calendars, confirming appointments, following up leads.
- Arrange for sales meetings on the advice of the sales personnel manager or director.
- Perform basic sales duties when sales representatives are away or on calls.
- Handling incoming sales calls professionally. Providing regular management sales reports.
Sales Administrator Knowledge and Skills:
- Should be thorough with all administrative tasks.
- Ability to work on their own initiative
- Great attention to detail in al verbal and written communications
- Recommends & implements continual improvements.
- Excellent proven Excel, Power Point, Word and Outlook
- Excellent spoken and written English
- 2-3 years experience working in a similar role previously
- Experience of working with a CRM system
- Ability to deal with sales teams and customers.
- Professional and polite telephone manner
- Strong numerical skills. Ability to calculate well.
- Should possess good business acumen.
- Exhibit professionalism while dealing with tough internal as well as external customers.
- Excellent problem solving skills.
- Fast accurate and proven typing skills
- Maintain strictest confidentiality at all times
Sales Administrator Educational Qualification and Experience:
A qualification in Business, Sales and/or IT would be a distinct advantage
Sales Administrators Salaries and Benefits:
Attractive salary commensurate with knowledge and experience, Plus other benefits, see below
Other benefits:
Company pension scheme entitlement
21 days holiday
Office hours 9am to 5pm
How to Apply:
Apply via jobs.ie or
Post to:
Alan Connor
Exchequer Software
F6 Riverview Business Park
Nangor Road
Dublin 12
(Please mark as confidential)
Fax to 01 450 6026
Please send CV's to info@exchequer.ie
Agency assistance will be welcomed by email only - no phone calls please
_______________________________________________________________________________________
Software Solutions Sales Consultant
The ideal candidate will have an interest in developing a rewarding career in Accounting & Business Software Sales and Consultancy. You will be professional and articulate with a confident assuring manner. You will have a background in Accounting Software sales .
This is a genuine and exclusive opportunity to join a dynamic and fast expanding specialist software house with the sole Distribution rights for the Exchequer Enterprise software in Ireland and through a wide number of industries and sectors. Your involvement will ensure Exchequer continues to be the leader in our sector.
Working closely with the Management team, and existing focused and enthusiastic Sales Team, as a software solutions sales consultant, we are seeking someone who can make the necessary introductions to clients across new sectors.
We are seeking a candidate capable of generating their own leads and also running with supplied leads through to needs analysis and scoping, preparation and provision of full demonstration workshops to clients, completion of tenders and proposals, through to closure of sales.
You will be proven experienced in working with, and exceeding targets in previous similar roles
Tasks & Duties:
- Develop an in-depth Product knowledge of the Exchequer Business & Accounting Software solution.
- Suggest and Implement Direct and Indirect Sales & Marketing campaigns alongside departmental campaigns and activities
- Prepare detailed and professional Tender responses plus quotations and proposals
- Demonstrate Exchequer to the highest level of product demonstration
- Professionally analysis a client’s needs and requirements
- Negotiate to close of Sale on one’s own and also in conjunction with Senior experienced Product specialists
- Direct mail Campaign follow-up via mail/fax and telephone
- Organisation and suggestion of mini events and activities to foster continued and greater prospective interest in Exchequer
Your valuable Expertise to us
You will have a minimum of 3 – 5 year’s experience of Accounting or related enterprise software sales, have strong interpersonal communications skills, have a proven ability and enthusiasm to sell consultative solution sales by phone and in person, liaising with prospective clients at all levels There are realistic opportunities to greatly exceed on-target earnings.
Experience in actual accounting software solution sales is beneficial but not essential,
Proven ability to demonstrate software products using a laptop in face to face boardroom presentations is essential.
Understanding of software and IT terminology and concepts an added advantage.
Ability and drive to work towards targets at a personal level and Group level.
Key Attributes;
- Ability to work on one’s own and be responsible for meeting and exceeding set quarterly targets
- Confident, polite and presentable with a good conversational manner.
- Eager, dynamic, enthusiastic and motivated sales consultant
- Experience in sales prospecting, generating leads and appointments, and structured use of CRM systems or concepts to track and automate sales cycle in structured ways, an advantage .
- Excellent written and verbal English
- Ability to work well with others in a close knit department and liaise with other department members.
- Own transport required.
Remuneration:
Genuine Attractive salary and potential earnings. Commission on all sales. Very attractive quarterly and annual performance based bonus.
Mileage travel allowance.
Other benefits:
Company pension scheme entitlement
21 days holiday
1 week paid study leave
Office hours 9am to 5pm
How to Apply:
Apply via jobs.ie
or
Post to
Alan Connor
Exchequer Software
F6 Riverview Business Park
Nangor Road
Dublin 12
(Please mark as confidential)
or
Fax to 01 450 6026
Please send CV's to info@exchequer.ie
Agency assistance will be welcomed by email only - no phone calls please
_______________________________________________________________________________________
Tele Marketing/ Tele Research - part time or full time
This candidate would be responsible for working within the Software Sales team. The main tasks would involve assisting the Sales department in contacting prospective leads, cleansing industry databases and identifying interest in our solutions/booking demonstrations for key sales personnel through telephone based activities.
You would work within a friendly sales department, liaising directly with the Sales team and assisting in meeting our overall goals.
Duties would include the following:
working to deadlines, calling prospective companies to confirm key pertinent details, identifying potential opportunities through Tele-activities, generating leads, opportunities and appointments for sales consultants, understanding prospective clients needs and selling the benefits of Exchequer to said clients in a professional and persuasive way.
Key Attributes;
- This candidate must possess excellent verbal & written communication skills.
- Teamwork & flexibility are key attributes.
- Previous work experience in a similar role is essential
- Proven ability to work with, and exceed targets in a similar role
- Ability to use Microsoft Excel & Word
- Excellent fluent and written English
- Ability to work to deadlines
- Excellent business and professional telephone skills
- You would be friendly, professional and patient and willing to learn as the role evolves
Part Time or Full time hours considered.
Salary negotiable according to experience
Other benefits:
Company pension scheme entitlement
21 days holiday
1 weeks paid study leave
Office hours 9am to 5pm, Mon-Fri
How to Apply:
Apply via jobs.ie or
Post to
Caroline Cullen
Exchequer Software
F6 Riverview Business Park
Nangor Road
Dublin 12
(Please mark as confidential)
Fax to 01 450 6026
Please send CV's to info@exchequer.ie
Agency assistance will be welcomed by email only - no phone calls please
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